Terms of Service

Agreement to Terms

These Terms of Service ("Terms") are a binding agreement between you and Dimarak Ltd. ("Dimarak", "we", "us"). If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization. If you do not agree, do not use our website or services.

Changes to Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms here and update the effective date above. Your continued use after changes means you accept the new Terms.

Eligibility

You must be at least the age of majority in your jurisdiction (or have parental consent, where permitted) to use our website. Our services are offered to business customers; consumer use may be limited.

Accounts & Security

You are responsible for safeguarding your account credentials and all activities under your account. Notify us immediately of unauthorized use. We may suspend or terminate accounts for suspected violations.

Acceptable Use

• Do not attempt to access or disrupt systems without authorization
• Do not upload unlawful, harmful, or infringing content
• Do not reverse engineer, copy, resell, or misuse our services except as permitted by law
• Comply with applicable laws and third‑party terms

Services & Statements of Work

For paid engagements, the scope, deliverables, timeline, and fees will be defined in one or more Statements of Work ("SOWs") or Order Forms that reference these Terms. If there is a conflict, the SOW or Order Form controls for that engagement.

Fees & Payment

• Fees and payment schedules are set out in the applicable SOW/Order Form
• Invoices are due within the specified terms; late amounts may accrue interest where permitted
• Taxes are the customer’s responsibility unless otherwise stated

Intellectual Property

Except as provided in an SOW, we retain all rights in our pre‑existing IP, tools, and methodologies. Upon full payment, and subject to any third‑party licenses, we grant you rights to use deliverables for your internal business purposes.

Confidentiality

Each party may disclose confidential information to the other. The receiving party will protect such information and use it only for the intended purpose. Exclusions include information that is public, independently developed, or rightfully obtained from third parties.

Privacy

Our Privacy Policy explains how we collect and use personal data. For processing personal data on your behalf, our Data Processing Addendum applies.

Disclaimers & Warranties

Except as expressly stated in an SOW, the website and services are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.

Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Except for willful misconduct or amounts owed, each party’s aggregate liability under these Terms will not exceed the amounts paid in the 12 months preceding the claim.

Indemnity

Each party will defend and indemnify the other against third‑party claims arising from its breach of these Terms, violation of law, or infringement of intellectual property rights, subject to prompt notice and cooperation.

Term & Termination

These Terms remain in effect until terminated. We may suspend or terminate access for violations. Either party may terminate for uncured material breach or as otherwise stated in an SOW. Upon termination, your rights cease and you must stop using the services.

Governing Law

These Terms are governed by the laws of Ghana, without regard to conflict of laws. Disputes will be subject to the exclusive jurisdiction of courts located in Accra, Ghana, unless otherwise agreed in writing.

Contact

Questions? Contact us at legal@dimarak.com or via the Contact page.